FEIBI Accessibility Statement
FEIBI Accessibility Statement
Last Updated: July 2025 | Applies To: feibi.com and all regional subdomains
1. Commitment to Digital Inclusion
FEIBI Lubricants International complies with:
EU Web Accessibility Directive (2016/2102)
China's Web Content Accessibility Guidelines (GB/T 37668-2019)
WCAG 2.1 Level AA standards
Our website is currently undergoing comprehensive accessibility enhancements under supervision by Ernst & Young Digital Accessibility Services.
2. Current Compliance Status
Partially Compliant – We meet 78% of WCAG 2.1 AA requirements. Known issues include:
|
Category |
Issue |
WCAG Reference |
Target Fix Date |
|
Perceivable |
Product datasheet PDFs lack proper tags |
1.3.1 |
Q3 2024 |
|
Operable |
Oil selector tool requires mouse for sliders |
2.1.1 |
Q4 2024 |
|
Understandable |
Technical jargon in viscosity charts |
3.1.3 |
Q1 2025 |
|
Robust |
Screen reader conflicts with chemical formula notation |
4.1.2 |
Q2 2025 |
3. Alternative Access Solutions
While we resolve these issues, we provide:
24/7 Accessibility Hotline: +86 18716203666 (text/voice)
On-Demand Document Conversion: Email access@feibi.com for:
Braille SDS sheets
Audio-described product videos
Simplified Chinese/English translations
4. Exempt Content
The following are exempt per Article 1(4) of EU Directive 2016/2102:
Third-party distributor portals
Pre-2020 archived technical bulletins
Interactive viscosity calculators (being rebuilt)
5. Feedback & Enforcement
Report Barriers:
Online Form: feibi.com/accessibility-feedback
Email: accessibility@feibi.com (response within 5 business days)
Supervisory Authority:
China Internet Network Information Center (CNNIC)
Web: www.cnnic.cn
Email: accessibility@cnnic.cn
Continuous Improvement
We conduct quarterly accessibility audits and will publish a full compliance roadmap by December 2024.
"Performance shouldn't require compromise – whether in engines or digital experiences."
— FEIBI Digital Accessibility Task Force
