Contact us
Contact FEIBI Lubricants
– Global Support for Premium Performance
At FEIBI Lubricants, we prioritize seamless communication and expert assistance. Whether you're a professional mechanic, motorsport enthusiast, or commercial distributor, our global teams are ready to support your lubrication needs.
Global Headquarters & Regional Offices
FEIBI China (HQ)
Address: No. 55 Industry Avenue, Pulv Street, Tongliang, Chongqing, China, 402560
Phone: +86 15823433114 (Business Hours: Mon-Fri, 8:30 AM – 5:30 PM CST)
Email: info@feibi.com
How to Reach Us
1. Customer Service
General Inquiries: support@feibi.com (24/7 automated response, human reply <12 hrs)
Technical Support: tech@feibi.com (Lubrication engineers on-call for formulation queries)
Emergency Hotline: +86 15823433114 (For urgent industrial/racing supply chain issues)
2. Business & Wholesale
OEM/Private Label: oem@feibi.com
Global Distributors: distribution@feibi.com
Government & Fleet Contracts: corporate@feibi.com
3. Media & Sponsorship
Press Inquiries: pr@feibi.com
Motorsport Partnerships: racing@feibi.com
Specialized Support Portals
|
Service |
Contact Method |
Availability |
|
Oil Analysis Reports |
Upload at feibi.com/lab |
48hr turnaround |
|
Batch Certification |
24hr response |
|
|
MSDS/SDS Requests |
Download portal |
Instant access |
|
Customs Documentation |
<2hr emergency service |
Visit Us
Chongqing Tech Center: Book factory tours via tours@feibi.com (VR preview available)
Connect Digitally
LinkedIn: FEIBI Lubricants Global
WeChat: FEIBI_Official (Chinese market)
WhatsApp Business: +86 15823433114
Note: All emails answered within 24hrs. Multilingual support in 12 languages including Russian, Arabic, and Japanese.
(Last updated: Q1 2024 | FEIBI® is a registered trademark in 58 countries)
Why Contact FEIBI?
98.7% first-response accuracy (ISO 9001-certified support)
Direct access to formulation chemists (not just sales reps)
Real-time logistics tracking for all orders
"We don't just sell oil—we engineer solutions."
— Dr. Wei Zhang, FEIBI Chief Technology Officer
